Mitcham

578 Whitehorse Road Mitcham VIC 3132

Brings Novus® to your door

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Established in 1982 NOVUS® Mitcham has friendly experienced staff specialising in auto glass repairs

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Windscreen Repair Quote FAQs

How do I request a windscreen repair or replacement quote?

Requesting a quote is quick and easy. Simply complete our online quote form with your contact details, vehicle make and model, the type of glass that has been damaged and, if possible, upload a photo of the damage. The more information you provide, the more accurate your quote will be. Once received, our team will review your request and contact you as soon as possible.

Yes. We provide free, no-obligation quotes for windscreen repairs, windscreen replacements and auto glass replacement services throughout Mitcham and Melbourne’s eastern suburbs. Our quotes are transparent, with no hidden fees, so you can make an informed decision before booking.

To provide the most accurate quote, it’s helpful to include your vehicle’s make, model, year of manufacture and registration number if available. Let us know which piece of glass has been damaged and describe the damage or upload a clear photo. If your vehicle has rain sensors, lane departure cameras or other driver assistance features, please include this information as well.

We aim to respond to quote requests as quickly as possible during business hours. In many cases, you’ll receive a response the same day. If we need additional information about your vehicle or the damaged glass, a member of our team will contact you promptly.

Yes. Uploading photos is one of the best ways to help us assess the damage before we contact you. Clear images allow our technicians to determine whether your windscreen may be suitable for repair or if replacement is likely to be required, helping us provide a faster and more accurate quote.

No. Our quotes are completely obligation-free. You’re welcome to review the information provided and decide when you’re ready to proceed. If you have any questions about the quote or the recommended repair, our friendly team is happy to explain your options.

Absolutely. If your windscreen damage is covered by insurance, let us know when submitting your quote request. We can discuss your insurer’s requirements, explain the claims process and provide the information you need before booking your repair or replacement.

Yes. If you already know when and where you’d like the work completed, simply include those details in your quote request. Whether you prefer service at your home, workplace or another suitable location in Mitcham or Melbourne’s eastern suburbs, we’ll do our best to accommodate your preferred booking time.