I cold called the store first thing Monday morning and within 2 hours had the windscreen supplied and fitted. I'm more than happy with the service received. I will use again and will recommend. 5/5

Cheerful service given very promptly to fix my rear-view mirror which had fallen off relatively shortly after the windscreen had been replaced by another repairer. No charge asked. Backs up the good comments from others. Thank you!

Mark was lovely and easy to deal with. Was able to replace my windscreen the day I called.

I had some cracks on my windscreen and Mark the owner of the business fixed it with the lowest price as I find in VIC. I will Remember him and offer him to my friends too.

Contacted Mark at Novus windscreens after our car was broken into and he responded immediately and booked us in for the same day. Cheaper quote than another nearby competitor and less than half the price of O'Brien Glass. Amazing service and quality job. Great guys to boot. Highly recommend

Mark responded to my online quote request very quickly and with a very reasonable price. He let me come in the same day for the repair. He told me upfront that my repair may or may work because of the size of the crack. He was able to fix it no worries. Would certainly recommend to anyone.

Great customer service all around. Accommodated me for same day service of a windscreen repair. Fast and efficient work. Friendly staff.

$250 cheaper then Toyota, was done in 5 min best window replacement 10/10

Very efficient, good quality glass and fitting, very reasonably priced. Very happy customer

Just got my windscreen replaced by these guys. Process from start to finish was very smooth. Quote was relatively competitive and they came to my workplace and were done within half an hour. Good blokes as well. If you have a broken windscreen I highly recommend getting a quote from this place !

Got a chip which extended to a small crack, called Novus on a Sunday (most other well known glass shops closed) and got through to Mark, he was able to see me within an hour. The repair took only 30-60 mins. Great fast service and seemed like a friendly honest guy to deal with. Recommended.

After having a stone chip crack my windscreen I was referred to Mark at Novus in Mitcham from the first phone call Mark was willing to help immediately even around this time of year. He had the car for 1 hour, windscreen fixed and price was exceptionally competitive compared to some quotes I had over the phone and also competitors weren’t available. I would highly recommend Mark at Novus Mitcham for any windscreen or service repair just a very genuine and honest service at a great price.

Mitcham Novus - Did a online quote Mark responded very quickly, very Helpful . booked in the windscreen replacement when it suited me, the installer turned up on time and did a great job. This is the second time I have used these guys at Mitcham, Great service and price.

Wow great service and fair price - near 25% of new windscreen price with lifetime guarantee! You can’t lose. Plenty to do around there while glass is fixed too.

As a fussy car owner I wanted to make sure that a new windscreen was installed with the highest quality workmanship. Rang Novus, spoke directly with owner Mark. Easy to talk to, honest and no B.S. The installer Matt arrived on time at my house and did an excellent installation of the windscreen. Very happy customer. Highly recommend Novus Mitcham.

Novus in Mitcham gives great customer service. I had a chip in my windscreen and Mark the owner handled it right away! Will definitely be going back and recommending to other people!

Got my windscreen chips patched up. The price was acceptable and the gentlemen who did the work was pleasant and helpful. Before I got work I was given a quote with the process and reasoning of costs explained clearly.after checking around the information was accurate and competitive. Trust earned.

Quick and friendly and job was over $100 cheaper than quotes from the other car glass companies . And you can wait in the pub next door while the work is done

Would like to thank Mark and his team for getting my car in for window replacement on the same day. Highly recommend them, great work, affordable prices and great customer service and quick too. Will definitely recommend this marks business to anyone who needs auto window repairs. Thank you.

9 months ago Young man called Mathew turned up at our home well within the suggested time window and completed the full front windscreen replacement within half an hour . He knew exactly what he was doing, very informative and more! Well done for a perfect job Mathew.